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Feedback loops can be either positive or negative, causing things to quickly go from bad to worse or from good to great. Feedback loops can be applied to almost any kind of system—social, political, or economic—including nonprofit fund development systems. Over the last few years, a typical feedback loop at nonprofits is one that has led to the abandonment of quality donor communications, particularly person-to-person visits and actual conversations with donors. One thing has led to another, which has led to another, which turned into a vicious cycle. Continue reading