Tag Archives: Eddie Thompson

CHIEF EXECUTIVE TURNOVER: Intangible Rewards of Selecting the Right Candidate

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“You have chosen…poorly,” said the knight guarding the Holy Grail. The famous line from the movie, “Indiana Jones and Raiders of the Lost Ark,” was spoken as an intruder tried to select the of cup of Christ from over a dozen options. I think of the line from this movie every time I hear about an exceptionally great or an unfortunately poor choice to lead an organization into the future. Continue reading

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THE LISTENING HABIT: The Donor’s Story and the Organizational Story

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Many companies are attempting to brand themselves as having a deeply embedded culture of listening. I really don’t know if these companies and their employees actually listen to their clients and constituents any better than their competitors or if the listening promotion is merely a marketing slogan. What I do know is this: In thousands of conversations with donors over the years, I have come to realize that often THE DONOR’S STORY is just as important as your organizational story. Occasionally, it is FAR MORE IMPORTANT. Continue reading

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STRATEGIC PLAN FOR FUND DEVELOPMENT—PART ONE: From the Big Ideals to the Nitty-gritty Details

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Over the last two years, I’ve been asking organizational leaders privately and publically if they have a strategic plan specifically for the fund development aspect of their organization. At a recent conference, I put that question to over 700 fundraisers. Only three raised their hand. The lack of response to this very informal survey and my follow-up conversations seem to beg two questions: 1) Is a list of fundraising goals the same as a strategic plan for fund development and 2) what difference does it make? Continue reading

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DONOR VISITS: Setting Up Those Relationship-Building Conversations

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Imagine having a long list of major donors just waiting for the chance to spend a little time with you. They all want to tell you about themselves, hear about your cause, and hope to build a long-term relationship… Early in my career, I dreamed often of such a job but unfortunately would wake up and return to the reality that there was nothing unusually interesting about me that would attract attention. I was just a regular guy who felt great compassion for those his organization served. As excited as I was about the organization, it was very difficult to find people willing to meet with me to talk about it. “Maybe,” I periodically said to myself, “I was not cut out for this kind of work.” Continue reading

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NONPROFIT BATTING AVERAGE: Increasing Your Organization’s Bequest Retention Rate

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The results of a twenty-year survey among donors with charitable gift commitments in their estate plans revealed that the retention rate at the ten-year mark was about 55%. In other words, almost half the respondents reported that they no longer had a charitable gift in their estate plans. Somewhere in that ten-year period they had revoked the revocable bequest. That survey constitutes either bad news or good news, depending on whether your organization has a progressive or regressive perspective. The follow post explains how and why. Continue reading

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A GENERAL THEORY OF FUND-DEVELOPMENT: Five Decisions that Keep Your Organization on the Front Side of the Momentum Curve

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Over the last few years I’ve posted a lot of articles on various aspects of the fund-development process. Some articles zoom in on one specific aspect of donor relations while others are more big-picture applications. In this article, I want to distill out from the whole of our ongoing conversations five big ideas about fund-development, which in one way or another contribute to the single-most identifiable characteristic of highly successful institutions. Continue reading

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GREAT CONVERSATIONS: The Foundation of Great Donor Relationships

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In previous posts I’ve talked about the importance of regular and meaningful conversations with donors. All those thoughts are a result of the one sure thing I know—great donor conversations are the essential foundation of great donor relationships. Rarely does the latter occur without the former. It’s that simple. And so, if your goal is to have a long and successful career as a fundraiser, then the focus of your professional development should be to become an expert conversationalist. Continue reading

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